function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
King KooKing Koo 

Outbound Messages for Encrypted Fields

Hi there

I've been trying to understand if I'm mistaken or not.

According to the help, (, 

Encrypted text fields:
Are not available for: Salesforce Classic Mobile, Connect Offline, Salesforce for Outlook, lead conversion, workflow rule criteria or formulas, formula fields, outbound messages, default values, and Web-to-Lead and Web-to-Case forms.

However, I tried and I am able to send out encrypted text fields in my outbound message.  It is true I can't use it in workflow rule criteria or formula, but I can send out those encrypted fields.

Is it the documentation that hasn't been updated yet?

does your user have the permission "view encrypted data" if so, yes, *you* can send outbound messages with that data, but that doesn't mean non-admins or other profiles without that permission will not.
King KooKing Koo
Hi KevinP

Actually I'm using the standard system admin profile, which does not have View Encrypted Data by default.