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Sara Cattanach
Approving Records from the Feed in Trailhead -- help!
Hi there -- I'm working on the "Chatter Basics" module (total newbie here) on the "Approving Records from the Feed" trail and keep getting the following error message:
["There was an unexpected error in your org which is preventing this assessment check from completing: System.DmlException: Process failed. First exception on row 0; first error: NO_APPLICABLE_PROCESS, No applicable approval]
How do I make sure that the Case standard object has Chatter feed tracking turned on? I'm thinking this is the issue...
Thanks for your help!
["There was an unexpected error in your org which is preventing this assessment check from completing: System.DmlException: Process failed. First exception on row 0; first error: NO_APPLICABLE_PROCESS, No applicable approval]
How do I make sure that the Case standard object has Chatter feed tracking turned on? I'm thinking this is the issue...
Thanks for your help!
All Answers
I am facing the exact same error when trying to work on the "Chatter Basics" module on the "Approving Records from the Feed" trail . Since you mentioned being able to solve it, would you please share as to how you were able to clear the error. I am still struggling a little with it.
So maybe a few ways this exercise can fail.
After many failed attempts I re-created the Case Escalation approval process using the example steps documented earlier in the lesson, ensuring I was using the Case object. The step I missed, that ultimately resolved this error for me, was adding myself as the approver.
Hope this helps someone as I spent a good 30 minutes trying to sort it out.
my name in approval is Muhammad awan is it the space the problem
After that just type in the name 'Case Escalation', assign it to yourself and the challenge is complete.
Note that you need to have the Case chatter on, but mine was already on by default.