Sign Up ›

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
ericmonteericmonte 

Lead Conversion Attachment in Lightning Experience

I tried converting a lead with attachments in my dev org using the Salesfoce Lightning, and found out that the Attachments didn't convert into the Contacts.

Anyone ever experienced this?

Lead with attachment --> Convert to Contact --> Attachment doesn't show up in Contact or Account as per documentation below:
http://help.salesforce.com/HTViewSolution?id=000231874

I'm expecting either the attachments to be in Accounts/Contact and I don't see it either places
Best Answer chosen by ericmonte
ericmonteericmonte
@Atul, Already did and they said it was a bug and they can't fix it till Summer 16 or maybe later. In my honest opinion, they need to fix the documentation and/or put a big foot note that their is a bug on this. It took forever to get a response from Salesforce and even longer to be identified that this is a bug.
 

All Answers

Atul GuptaAtul Gupta
Eric, you are right, this should work as per the article.
I would advice you to raise a case with Salesforce
ericmonteericmonte
@Atul, Already did and they said it was a bug and they can't fix it till Summer 16 or maybe later. In my honest opinion, they need to fix the documentation and/or put a big foot note that their is a bug on this. It took forever to get a response from Salesforce and even longer to be identified that this is a bug.
 
This was selected as the best answer
Atul GuptaAtul Gupta
That's disappointing. Usually these kind of issues are locked here (https://success.salesforce.com/issues_index?tag=Spring%2016)

Let me know if you need any further help on this.

Please mark a Best Answer to close this thread.
ericmonteericmonte
Yea I actually went to that site first before opening a ticket, and never found it.