function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
chriscwharrischriscwharris 

Update field from action on locked record

I have a record that has been approved and is left locked after the of the approval. I want the owner to be able to click an action that cancels the record but without them having to edit the record manually and change the status to cancelled, Can this be done? If so any tips or examples?

Thanks
Amit Chaudhary 8Amit Chaudhary 8
Try recall option with field update which will update the status as cancelled.

Pleae check below post. I hope that will help you
1) https://help.salesforce.com/apex/HTViewHelpDoc?id=approvals_recall_actions.htm&language=en

If you same for approved record then on idea is posted for same. Please check below post
Allow record owner to recall a submitted for approval record
1) https://success.salesforce.com/ideaView?id=08730000000iY1aAAE

Let us know if this will help you

Thanks ,
Amit Chaudhary