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Matthew SoutherMatthew Souther 

Process Builder: Can't select User-based Email Alert

Trying to set up Process Builder to deactivate portal users 180 days after last activation / last login, and send notification 30 days and 7 days prior to deactivation.  Almost everything seems to be working in my favor, except I can't seem to select any of the Email Alerts I created on the User object.

Here's an email alert I created:

The Email Alert

And here's Process Builder, where I can't select the email alert I created (or any other User email alerts)

Process Builder - Select Action - Email Alert

Is this a known limitation?  Are there any workarounds, short of using Visual Workflow?
Parker EdelmannParker Edelmann
That's a little messed up if you can't select a user email alert on the email alerts page. Try again for grins, but if it doesn't work, just use Visual Workflow, it shouldn't break your Org.