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Ankit SehgalAnkit Sehgal 

Record call logs in Salesforce

I want to record all my call logs on my android smartphone in my salesforce org. on a daily basis. Do i need to create a native android app for that ? What are the requrements to implement such functionality ? 
Best Answer chosen by Ankit Sehgal
Hari hara suthanHari hara suthan

Hi Ankit,
You can achive this by creating Native or Hybrid android app.
Easiest way is creating hybrid app through forcedroid (https://www.npmjs.com/package/forcedroid) hybrid_local app.
Then include ionic-salesforce starter (https://github.com/driftyco/ionic-starter-salesforce)
Use cordova contact plugin to import device contacts (https://github.com/apache/cordova-plugin-contacts)
Enable background mode by adding cordova plugin (https://github.com/katzer/cordova-plugin-background-mode)
Write logic to do a contact import and save those records in salesforce.

Thanks,
Hari

All Answers

Mahesh DMahesh D
Hi Ankit,

Please check the below links:

https://play.google.com/store/apps/details?id=com.akvelon.salesforce.atracker&hl=en
https://help.salesforceiq.com/articles/log-calls-with-mobile-apps
https://help.mypurecloud.com/articles/call-logs-salesforce-crm-web-client/

Regards,
Mahesh
Hari hara suthanHari hara suthan

Hi Ankit,
You can achive this by creating Native or Hybrid android app.
Easiest way is creating hybrid app through forcedroid (https://www.npmjs.com/package/forcedroid) hybrid_local app.
Then include ionic-salesforce starter (https://github.com/driftyco/ionic-starter-salesforce)
Use cordova contact plugin to import device contacts (https://github.com/apache/cordova-plugin-contacts)
Enable background mode by adding cordova plugin (https://github.com/katzer/cordova-plugin-background-mode)
Write logic to do a contact import and save those records in salesforce.

Thanks,
Hari

This was selected as the best answer
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Yeah.. Do you want to record phone calls on your Android phone? Android doesn't come with a built-in voice recorder, but there are other options. You could use an external recorder, but you're better off with an application that records directly from your phone. You can use Google Voice, although that service limits you to recording incoming calls. Several third-party apps, however, will allow you to record all phone calls. incoming and outgoing calls. if you know the right tricks. Now you can get more info in GHD SPORTS (https://www.ghdsports.net/) and GoMax App (http://gomaxlivetv.com/)'s for Android 
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