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Visualforce email template not populating merge fields
Hi there!
I have a VF email template that will populate all merge fields when I test from the template, but when workflow triggers the template, almost all merge fields are blank.
Here is the template:
I have a VF email template that will populate all merge fields when I test from the template, but when workflow triggers the template, almost all merge fields are blank.
Here is the template:
<messaging:emailTemplate subject="{!if(RelatedTo.Site__r.State_Province__c='QC','Demande de location reçue – no de demande: ' & relatedTo.Name & ' ID: '& relatedTo.ID,'Viewing Requested: ' & 'Rental Inquiry: ' & relatedTo.Name & ' Inquiry ID: ' & relatedTo.ID)}" recipientType="Lead" relatedToType="Lead_To_Site_Association__c" replyTo="deleted for privacy">
<messaging:htmlEmailBody >
<html>
<body style="background-color:#ffffff;">
<apex:image id="Logo" value="{!If(relatedTo.Site__r.Company__r.Name=="ACME", "testurl1","testurl2")}" />
<apex:outputPanel rendered="{!CONTAINS(relatedTo.Site__r.State_Province__c,'QC')}" layout="block">
<table style="width:100%;border-top:5px solid #872435;border-bottom:0px solid #872435; background-color:#ffffff; padding: 0px 10px;">
<tr><td>
<p><strong>For English content scroll down.</strong></p>
<p>French text,</p>
</td>
</tr>
<tr style="padding-top:20px;">
<td><strong>Nom</strong>: {!relatedTo.Lead__r.Name}</td>
</tr>
<tr>
<td><strong>Courriel du client</strong>: {!relatedTo.Lead__r.Email}</td>
</tr>
<tr>
<td><strong>Téléphone</strong>: {!relatedTo.Lead__r.Phone}</td>
</tr>
<tr style="padding-bottom:20px;">
<td><strong>Date/heure</strong>: {!relatedTo.Viewing_Prefered_Date_Time_String__c}</td>
</tr>
<tr>
<td>
<br></br>
Sincères salutations,
<br></br>
Service à la clientèle<br></br>
<br></br>
</td></tr>
</table>
</apex:outputPanel>
<table style="width:100%;border-top:5px solid #872435;border-bottom:5px solid #872435; background-color:#ffffff; padding: 0px 10px;">
<tr>
<td>
<br></br>
<p>Hello,</p>
<p>{!relatedTo.Site__r.Name}. text removed</p>
<p>The original email appears below.</p>
</td>
</tr>
<tr style="padding-top:20px;">
<td><strong>Name</strong>: {!relatedTo.Lead__r.Name}</td>
</tr>
<tr>
<td><strong>Prospect Email</strong>: {!relatedTo.Lead__r.Email}</td>
</tr>
<tr>
<td><strong>Phone Number</strong>: {!relatedTo.Lead__r.Phone}</td>
</tr>
<tr style="padding-bottom:20px;">
<td><strong>Date/Time</strong>: {!relatedTo.Viewing_Prefered_Date_Time_String__c}</td>
</tr>
<tr>
<td>
<br></br>
Regards,
<br></br>
Customer Care<br></br>
<br></br>
</td>
</tr>
<p>
<p>Original Email Content:</p>
<p>{!relatedTo.Original_Email__c}</p>
</p>
</table>
</body>
</html>
</messaging:htmlEmailBody>
</messaging:emailTemplate>
The only fields that merge when sent from workflow are:
{!relatedTo.Viewing_Prefered_Date_Time_String__c}
{!relatedTo.Site__r.Name}
All other fields do not merge. This template is being sent to a Lead and a Contact/Person Account. Any ideas?
Did you resolve this?
I have a similar issue where it's working perfectly in the Sandbox but in the live org it's not populating the relatedTo.Name field
Thanks