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IPFrampton
Live Agent with Microsoft Edge
Hiya
Has anyone else experienced an issue with LA and Edge where when you click the button you get a blank pop up and then the host page gets replaced with the content of the Pre Chat survey? I have raised this with SF Support and they tell me that this is down to Edge not being a supported browser which I feel is slightly bizarre.. Anyone had any luck getting Edge working?
We are not applying any custom logic to the button code.
Has anyone else experienced an issue with LA and Edge where when you click the button you get a blank pop up and then the host page gets replaced with the content of the Pre Chat survey? I have raised this with SF Support and they tell me that this is down to Edge not being a supported browser which I feel is slightly bizarre.. Anyone had any luck getting Edge working?
We are not applying any custom logic to the button code.
Andy Crossman - LCL
We are still getting this issue 2 years later - did you ever find a resolution?