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Justin Lonis
can anyone help me create a trigger to get "status" to change values (picklist field) from feed comments?
Just looking to have a status change from "Awaiting Customer Feedback" to "Working" when a Feed Comment post is made: A picture of the example is below. Any help would be appreciated!!!
NEED HELP PLEASE!!!! - Posted last week about a quick trigger and GOT NO RESPONSES!!!!!
can anyone help me create a trigger to get "status" to change values (picklist field) from feed comments?
Just looking to have a status change from "Awaiting Customer Feedback" to "Working" when a Feed Comment post is made: A picture of the example is below. Any help would be appreciated!!!
That being said, a good place for you to start would be the Apex Triggers Trailhead module found here: https://developer.salesforce.com/trailhead/module/apex_triggers. The module lays out how to build and configure a trigger. As you probably already know, Processes don't fire on the FeedComment object (yet), so you will need a trigger instead of a process for this task.
I'm not going to write the trigger for you, but I will give you a few pointers: