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Ramm Majji [contractor]Ramm Majji [contractor] 

Reverse Propagation from salesforce to DNS issue with communities

We have a salesforce community which is sitting on https://abc.force.com and we created a DNS CName record for custom domain help.mysite.com.
We followed the instructions as listed https://help.salesforce.com/HTViewSolution?id=000205653&language=en_US. The issue we are having is if we type http://help.mysite.com the redirect happens to https://abc.force.com/mycase/s but the domain name abc.force.com is not replaced with help.mysite.com

Please Help