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CvrK Need help to buld the Workflow rule
Hi Everyone,
I have a picklist value called AV_Category__c when this picklist value is with "ISO" as its value and Recordtype name as 'Case' along whenever the OwnerId changed . the status field should be updated as "Pending"
i am successfull till the below part but how can i add the picklist value for the formula..
(RecordType.Name == 'Case' ) && (ISCHANGED( OwnerId))
Thanksl in advance
I have a picklist value called AV_Category__c when this picklist value is with "ISO" as its value and Recordtype name as 'Case' along whenever the OwnerId changed . the status field should be updated as "Pending"
i am successfull till the below part but how can i add the picklist value for the formula..
(RecordType.Name == 'Case' ) && (ISCHANGED( OwnerId))
Thanksl in advance
(RecordType.Name == 'Case' ) && (ISCHANGED( OwnerId)) && ISPICKVAL(AV_Category__c , 'ISO')