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Brittany Calnen
Sales/ opportunities by continent
I have a sales by country report generated and I am trying to break it down further to show sales by continent (americas, europe, asia and other) to get an idea on our percentage of sales on each continent. Are there any special filters I can use or ways to do this? I have the Professional Edition of salesforce.
As far as I know there is nothing like continents or countries predefined in Salesforce. I suggest you to use the new global picklists and create picklists so that you can filter by them (maybe a dependant picklist between Continent and Country could be useful for you)
Regards
After creating the Global Picklist, you will have to create a Picklist Custom field in the objects you want to be able to filter in the report, and select the global picklist that you have just created.
Regards
[1]
https://help.salesforce.com/HTViewHelpDoc?id=fields_creating_global_picklists.htm&language=en_US