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System Administrator 393

Web 2 Lead Not Importing Data

2016-03-11 18:44:28.430017 - DEBUG --> GFFeedAddOn::maybe_process_feed(): Starting to process feed (#1 - ) for entry #199 for sf-web-to-lead 
2016-03-11 18:44:28.430336 - DEBUG --> Opt-in condition met; adding entry 199 to Salesforce 
2016-03-11 18:44:28.430639 - DEBUG --> All Feed Meta: Array
(
    [email] => 2
    [salutation] => 
    [first_name] => 11.3
    [last_name] => 11.6
    [title] => 
    [company] => 7
    [phone] => 12
    [mobile] => 
    [fax] => 
    [street] => 
    [street2] => 
    [city] => 
    [state] => 
    [country] => 
    [zip] => 
    [URL] => 
    [twitter] => 
    [message] => 
    [lead_source] => 14
    [description] => 
    [industry] => 
    [rating] => 
    [revenue] => 
    [employees] => 
    [Campaign_ID] => 
    [member_status] => 
    [emailOptOut] => 
    [faxOptOut] => 
    [doNotCall] => 
    [retURL] => 
    [Priority] => 
    [recordType] => 3
    [00N61000004cn5A] => 13
    [00N61000004cpQt] => 15.1
)
 
2016-03-11 18:44:28.430905 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID salutation 
2016-03-11 18:44:28.431261 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID title 
2016-03-11 18:44:28.431565 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID mobile 
2016-03-11 18:44:28.431736 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID fax 
2016-03-11 18:44:28.431898 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID street 
2016-03-11 18:44:28.432058 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID street2 
2016-03-11 18:44:28.432219 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID city 
2016-03-11 18:44:28.432375 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID state 
2016-03-11 18:44:28.432531 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID country 
2016-03-11 18:44:28.432682 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID zip 
2016-03-11 18:44:28.432842 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID URL 
2016-03-11 18:44:28.433005 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID twitter 
2016-03-11 18:44:28.433156 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID message 
2016-03-11 18:44:28.433401 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID description 
2016-03-11 18:44:28.433547 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID industry 
2016-03-11 18:44:28.433649 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID rating 
2016-03-11 18:44:28.433763 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID revenue 
2016-03-11 18:44:28.433913 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID employees 
2016-03-11 18:44:28.434065 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID Campaign_ID 
2016-03-11 18:44:28.434217 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID member_status 
2016-03-11 18:44:28.434376 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID emailOptOut 
2016-03-11 18:44:28.434535 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID faxOptOut 
2016-03-11 18:44:28.434693 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID doNotCall 
2016-03-11 18:44:28.434844 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID retURL 
2016-03-11 18:44:28.435003 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID Priority 
2016-03-11 18:44:28.435451 - DEBUG --> Temp Merge Vars: Array
(
    [email] => name@email.com
    [first_name] => First Name
    [last_name] => Last Name
    [company] => My Company
    [phone] => (778) 205-6440
    [lead_source] => Lead from Contact Us (Website)
    [recordType] => 01261000000LOPy
    [00N61000004cn5A] => test
    [00N61000004cpQt] => 
)
 
2016-03-11 18:44:28.435981 - DEBUG --> DA::filter_web_to_lead_merge_vars() - Starting adding DA data to merge vars. 
2016-03-11 18:44:28.436223 - DEBUG --> DA::filter_api_merge_vars() - Added DA data to merge vars. Token:  and Url:  
2016-03-11 18:44:28.436774 - DEBUG --> This is the data sent to Salesforce (at https://www.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8:
Array
(
    [body] => Array
        (
            [email] => name@email.com
            [first_name] => First Name
            [last_name] => Last Name
            [company] => My Company
            [phone] => (778) 205-6440
            [lead_source] => Lead from Contact Us (Website)
            [recordType] => 01261000000LOPy
            [00N61000004cn5A] => test
            [oid] => MYORGID (Removed for privacy)
            [debug] => 0
            [debug_email] => 0
            [retURL] => /contact-us/
        )

    [headers] => Array
        (
            [user-agent] => Gravity Forms Salesforce Add-on plugin - WordPress/4.4.2; http://www.timiacapital.com
        )

    [sslverify] => 
    [timeout] => 60
)
) 
2016-03-11 18:44:28.859867 - DEBUG --> The `is-processed` header isn't set. This means there were no errors adding the entry. 
2016-03-11 18:44:28.860122 - DEBUG --> Entry 199 was added to Salesforce. Here's the available data:
Array
(
    [headers] => Array
        (
            [date] => Fri, 11 Mar 2016 18:44:28 GMT
            [set-cookie] => BrowserId=iHLDj1x1SpGp8XJ9_zSxiA;Path=/;Domain=.salesforce.com;Expires=Tue, 10-May-2016 18:44:28 GMT
            [expires] => Thu, 01 Jan 1970 00:00:00 GMT
            [cache-control] => private,s-maxage=0
            [content-type] => text/html;charset=UTF-8
            [connection] => close
        )

    [body] => 
    [response] => Array
        (
            [code] => 200
            [message] => OK
        )

    [cookies] => Array
        (
            [0] => WP_Http_Cookie Object
                (
                    [name] => BrowserId
                    [value] => iHLDj1x1SpGp8XJ9_zSxiA
                    [expires] => 1462905868
                    [path] => /
                    [domain] => .salesforce.com
                )

        )

    [filename] => 
)
 
2016-03-11 18:44:28.860300 - DEBUG --> GFFeedAddOn::maybe_process_feed(): Marking entry #199 as fulfilled for sf-web-to-lead

I have a simple Wordpress Gravity Forms contact us form that was previously working fine with Salesforce Web-To-Lead. Now, no records are being accepted into Salesforce.

Attached is the log, are there any obvious reasons why leads aren't being accepted into SF?

March 11, 2016
·
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2

Daniel Ballinger
If this has been working and then stopped abruptly with no other changes I'd check if the TLS 1.0 disablement critical update (https://help.salesforce.com/apex/HTViewSolution?id=000221207) has been enabled in the target Salesforce Org.

See also:
Callouts to web services started failing with CalloutException: Server chose TLSv1 (http://salesforce.stackexchange.com/q/111912/102)

March 13, 2016
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Anil Vijayendran
We have the exact same problem that started at the same time. How do I check if the TLS 1.0 disablement critical update was enabled and what do I do if it was (or wasn't).

March 23, 2016
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Anil Vijayendran
Never mind, figured it out, disabled the update and the form works again. I will let the Gravity Forms people know.

March 23, 2016
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