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plagemann1.3974643554082139E12
How to write a trigger on an updated field
We monitor customer revenue with a custom field, that is updated every day (history tracking is activiated).
Whenever the revenue falls below a certain percantage threshold I would like to triigger an alert email or task.
I found out that i can use <after update> for custom fileds but am quite lost on the next steps.
Thanks for your help!
Whenever the revenue falls below a certain percantage threshold I would like to triigger an alert email or task.
I found out that i can use <after update> for custom fileds but am quite lost on the next steps.
Thanks for your help!
RainnyCloudy
I don't think you need to write a trigger for a field update for this. You should try using process builder or workflows.
plagemann1.3974643554082139E12
I didn't find a way to work with workflows based upon changes of a field.
RainnyCloudy
Can you expand on why workflows didn't work? From what you wrote, it sounds like your critiera fits for a workflow or process builder.
plagemann1.3974643554082139E12
Well I can't acess the prior days value via the workflow I built. I read about the formular PRIORVALUE() but it won't allow me to use this in my workflow. I am very new to all this, so I might be doing something wrong though.