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chandu kumarchandu kumar 

what is difference between custom process and approval process

hi,i got a question from my higher that what is difference between custom process and approval process?
first i would like to know what is custom process?
Carlos Campillo GallegoCarlos Campillo Gallego
Hi Chandu,

I'm afraid that there's nothing in Salesforce called just "Custom Process" (you can be referring to a custom approval process, for example).

"An approval process is an automated process your organization can use to approve records in Salesforce. An approval process specifies the steps necessary for a record to be approved and who must approve it at each step. A step can apply to all records included in the process, or just records that meet certain administrator-defined criteria. An approval process also specifies the actions to take when a record is approved, rejected, recalled, or first submitted for approval."

You can get more info about approval processes in Salesforce in this link [1]


chandu kumarchandu kumar
hi carlos,
you are right. there is nothing in salesforce called custom process. i think its my falult to get the question correctly.anyway thanks