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idan ashtamker Click to Dial - help
Hi, I want to add click to dial, but I don't want to pay any company (for an app or cti adapter).
I saw the CTI toolkit, but I can't make anything from it :)
Basically what I need is that when I press the dial button (next to the number), I will be able to control the event that's fired, and send the number (and other data), and I will make the dial myself (that I can do).
thanks a lot :)
I saw the CTI toolkit, but I can't make anything from it :)
Basically what I need is that when I press the dial button (next to the number), I will be able to control the event that's fired, and send the number (and other data), and I will make the dial myself (that I can do).
thanks a lot :)
Ron NelsonAre you using an ACD provider like Cisco, avaya, genesys etc? You'll need an ACD vendor to get started with click to dial. Beyond that if you don't know what to do with the toolkit, I'd recommend paying someone else to do it right.