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Mark Guilday Process shoots off an error when users trigger but not when I trigger, any thoughts?
Hello Developers,
When I trigger this workflow built out in process builder it works. By working I mean when the RFP checkbox is checked it creates a case and assigns it to the specified queue. When other users do the same actions it shoots off the below error and won't let them save unless they uncheck the RFP box. After looking at the error does anyone have any insight into what part of the rule or what permissions the users might need in order for this thing to be successful?
An error occurred at element myRule_1_A2 (FlowActionCall).
Probably Limit Exceeded or 0 recipients
This report lists the elements that the flow interview executed. The report is a beta feature.
We welcome your feedback on IdeaExchange.
Flow Details
Flow Name: Event_Test
Type: Workflow
Version: 8
Status: Active
Flow Interview Details
Interview Label: Event_Test-8_Opportunity
Current User: Brian Irvin (0051300000BOojx)
Start time: 3/21/2016 4:45 PM
Duration: 1 seconds
How the Interview Started
Brian Irvin (0051300000BOojx) started the flow interview.
Some of this flow's variables were set when the interview started.
myVariable_old = null
myVariable_current = 0061300001F6NvTAAV
ASSIGNMENT: myVariable_waitStartTimeAssignment
{!myVariable_waitStartTimeVariable} Equals {!Flow.CurrentDateTime}
Result
{!myVariable_waitStartTimeVariable} = "3/21/2016 4:45 PM"
DECISION: myDecision
Executed this outcome: myRule_1
Outcome conditions: and
1. {!myVariable_current.RFP__c} (true) Equals true
Logic: All conditions must be true (AND)
DECISION: myRule_1_pmetdec
Executed this outcome: myRule_1_pmetnullrule
Outcome conditions: or
1. {!myVariable_old} (null) Is null true
Logic: One condition must be true (OR)
RECORD CREATE: myRule_1_A1
Create one Case record where:
Description = 'Automated Case Created because the RFP box was checked'
Opportunity_IO_Related_to__c = {!myVariable_current.Id} (0061300001F6NvTAAV)
OwnerId = 00G13000004UNyvEAG
RecordTypeId = 01213000001Ne9CAAS
Status = New
Subject = {!formula_2_myRule_1_A1_Subject} (CBS InteractiveRFP)
pkbgeolocalization__Latitude__s = 37.79
pkbgeolocalization__Longitude__s = -122.403
Result
A record is ready to be created when the next Screen or Wait element is executed or when the interview finishes.
OPPORTUNITY.AD_SOLUTIONS_RFP_BOX_EMAIL (EMAIL ALERTS): myRule_1_A2
Inputs:
SObjectRowId = {!myVariable_current.Id} (0061300001F6NvTAAV)
On an unrelated note, when I create a case through process builder it forces me to include the longitude and latitude. I set it to San Francisco's coordinates, but does anyone know why it forces me to set that and what it actually does?
Thanks!
Mark
When I trigger this workflow built out in process builder it works. By working I mean when the RFP checkbox is checked it creates a case and assigns it to the specified queue. When other users do the same actions it shoots off the below error and won't let them save unless they uncheck the RFP box. After looking at the error does anyone have any insight into what part of the rule or what permissions the users might need in order for this thing to be successful?
An error occurred at element myRule_1_A2 (FlowActionCall).
Probably Limit Exceeded or 0 recipients
This report lists the elements that the flow interview executed. The report is a beta feature.
We welcome your feedback on IdeaExchange.
Flow Details
Flow Name: Event_Test
Type: Workflow
Version: 8
Status: Active
Flow Interview Details
Interview Label: Event_Test-8_Opportunity
Current User: Brian Irvin (0051300000BOojx)
Start time: 3/21/2016 4:45 PM
Duration: 1 seconds
How the Interview Started
Brian Irvin (0051300000BOojx) started the flow interview.
Some of this flow's variables were set when the interview started.
myVariable_old = null
myVariable_current = 0061300001F6NvTAAV
ASSIGNMENT: myVariable_waitStartTimeAssignment
{!myVariable_waitStartTimeVariable} Equals {!Flow.CurrentDateTime}
Result
{!myVariable_waitStartTimeVariable} = "3/21/2016 4:45 PM"
DECISION: myDecision
Executed this outcome: myRule_1
Outcome conditions: and
1. {!myVariable_current.RFP__c} (true) Equals true
Logic: All conditions must be true (AND)
DECISION: myRule_1_pmetdec
Executed this outcome: myRule_1_pmetnullrule
Outcome conditions: or
1. {!myVariable_old} (null) Is null true
Logic: One condition must be true (OR)
RECORD CREATE: myRule_1_A1
Create one Case record where:
Description = 'Automated Case Created because the RFP box was checked'
Opportunity_IO_Related_to__c = {!myVariable_current.Id} (0061300001F6NvTAAV)
OwnerId = 00G13000004UNyvEAG
RecordTypeId = 01213000001Ne9CAAS
Status = New
Subject = {!formula_2_myRule_1_A1_Subject} (CBS InteractiveRFP)
pkbgeolocalization__Latitude__s = 37.79
pkbgeolocalization__Longitude__s = -122.403
Result
A record is ready to be created when the next Screen or Wait element is executed or when the interview finishes.
OPPORTUNITY.AD_SOLUTIONS_RFP_BOX_EMAIL (EMAIL ALERTS): myRule_1_A2
Inputs:
SObjectRowId = {!myVariable_current.Id} (0061300001F6NvTAAV)
On an unrelated note, when I create a case through process builder it forces me to include the longitude and latitude. I set it to San Francisco's coordinates, but does anyone know why it forces me to set that and what it actually does?
Thanks!
Mark