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Adeline MooreAdeline Moore 

Data Security Controlling Access to the Organization

I keep getting a failure on this trailhead challenge for the following reason:
Challenge Not yet complete... here's what's wrong: 
The user's profile was not set to System Administrator 
here is a screen show of my profile I cloned
User-added image 

Please help me to dertermine what I am doing wrong.
Best Answer chosen by Adeline Moore
Naval Sharma4Naval Sharma4

Hi Adeline,

You may have created multiple contacts with the same "guestadmin" in the e-mail so the machine couldn't verified because there are multiple contacts and not one.
 

Let me know if you still face this issue.

Regards,
Naval

All Answers

Naval Sharma4Naval Sharma4

Hi Adeline,

You may have created multiple contacts with the same "guestadmin" in the e-mail so the machine couldn't verified because there are multiple contacts and not one.
 

Let me know if you still face this issue.

Regards,
Naval

This was selected as the best answer
Adeline MooreAdeline Moore
Thank you I went in and edited my earlier attempts to no include the GuestAdmin in the email addresses and Woohoo it finally worked ! Thank you very much
 
Sarvesh GalgalikarSarvesh Galgalikar

I had multiple "guestadmin" users created. I changed the username for one of the user. Now I have 2 system admin profile, one mine and other as guestadmin. I still cannot get the challenge completed.