You need to sign in to do that
Don't have an account?
Chatter Profile Not Saving
In the "Getting Started with Chatter" module on Trailhead, we are asked to add at profile picture to our Chatter profile. However, every time I upload a photo, it doesn't save. Any ideas on how to fix this?
Could it be because my profile says "Moderator" on it? Thanks!
Could it be because my profile says "Moderator" on it? Thanks!
Try reducing the size of the image (believe the max supported file size is 8MB). Also, only certain file types are supported such as GIF, JPG, PNG. Try finding a smaller gif to upload as your profile photo and see if that works. If it does, then it's either a file size or file type issue.
Thanks, James! I tried that, and it, unfortunately, didn't do the trick. My .jpg file is only 23.8 KB.