+ Start a Discussion
Matty BMatty B 

SSO and Service Console Landing Page

Hi all,
When we perform SSO from 1 system to SFDC the user is authenticated fine but they are Service Cloud users leveraging the Service Console and we want their first page to be https://companyName.my.salesforce.com/console

However they receive an error that says "You can only view this page in a Salesforce console." Does anyone know why this would occur and how to fix it?

 

Amit Chaudhary 8Amit Chaudhary 8
Please add the console app as default app on your profile that will help you
Matty BMatty B
the console app is actually already the default app. the problem still persists. any other ideas?
Matty BMatty B
no one has any other ideas?