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Pruthvi Kankunthala Rich Text Area "Unavailable Phot"
Hi Everyone ,
I was developing a functionality where , if the Lead object has a photo ( used custom rich text area field ) , then on Lead Conversion whenever the Contact is created , the photo should flow from Lead to Contact's field ( another custom field in Contact object ) . As this cannot be done via configuration , as Lead conversion mapping doesn't allow rich text area fields to map , i wrote a trigger on Lead Object , and update the related contact .
Now the problem is , although the photo is updated in the Contact's Custom field , it shows that "Unavailable Photo" . Can anyone help in solving in this ?
I was developing a functionality where , if the Lead object has a photo ( used custom rich text area field ) , then on Lead Conversion whenever the Contact is created , the photo should flow from Lead to Contact's field ( another custom field in Contact object ) . As this cannot be done via configuration , as Lead conversion mapping doesn't allow rich text area fields to map , i wrote a trigger on Lead Object , and update the related contact .
Now the problem is , although the photo is updated in the Contact's Custom field , it shows that "Unavailable Photo" . Can anyone help in solving in this ?
Goto Lead tab-->Lead Fields-->Lead Customfields and relationships--->click Map lead Fields button.Assign Lead custom field photo__c to Photo1__c field in contact object.when you click convert lead button photo in lead object gets copied to contact photo field.
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Hope it helps.
Regards,
Jyothsna D.