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Prashanth Nimma
sales force integration with service now
Hello Team,
I'am new to sales force. I need to integrate sales force to serivce now. What am looking is,
If we create a Case in Sales Force then an incident should be created in servicenow insatance. Or any API are present to do this.
Could any one help me. The Process to achieve this ?
Thanks in advacne
I think this is what you need to do:
1. Figure out how API of service now works.
2. Write a trigger on salesforce on creation action of any new case to call the API of service now.
Hope this helps