Apex Code Development You need to sign in to do that
Don't have an account?
Deek Email to Case Task Creation
We are availing the facility of email-to-case in our organization. Everytime a case is created through email, a task is getting created automatically and its getting assigned to the current user.
Is there any settings to stop creating these tasks at all? If not, is there any way to get these removed automatically either immediately after creation or periodically?
Is there any settings to stop creating these tasks at all? If not, is there any way to get these removed automatically either immediately after creation or periodically?
Create task from EMail check box should be disabled..
Even after that task getting created means go thorugh the below link
https://help.salesforce.com/apex/HTViewSolution?id=000060507&language=en_US (https://help.salesforce.com/apex/HTViewSolution?id=000060507&language=en_US)
Please mark as best answer if this helps..