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saad mechiche alami
Filter email based on keywords and route them to separate queue
Hello everyone,
Is their a way in salesforce to filter email within salesforce by searching all emails having a keyword and then route all the filtered email to a separate queue ?
Thanks
Is their a way in salesforce to filter email within salesforce by searching all emails having a keyword and then route all the filtered email to a separate queue ?
Thanks
I Know it is older Post. Could you please let me know if you were able to achieve this? If yes, how?
Thanks