Apex Code Development You need to sign in to do that
Don't have an account?
Kian Sedighzadeh 16 Single Sign On Password Reset Issue
If an SSO-enabled user clicks on the "Forgot your Password?" link on the salesforce.com login page, they should receive an email with link to reset thier password and When they click on the link they will be taken to a page with a notice that states, "Passwords cannot be reset for Single Sign-On Users. Please contact your System Administrator to reset your password."
But when they click on the Forgot your password they are taken to a page and ask them to answer a security question (which they never setup)!! need help to understand why?
But when they click on the Forgot your password they are taken to a page and ask them to answer a security question (which they never setup)!! need help to understand why?
Please refer below article.
https://help.salesforce.com/apex/HTViewSolution?id=000005229&language=en_US
Hope this helps you!
Please accept my solution as Best Answer if my reply was helpful. It will make it available for other as the proper solution. If you felt I went above and beyond, you can give me kudos.
Thanks and Regards
Sandhya