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Validations on Account Object
Hi,
We have D&B(Data.com) Heirarchy Structure in our Org on the Accounts. Has any one seen below error message while updating the Opportunity Record?
"Error:A immediate parent name can't be the child of a client it's already a parent of."
There are no Validation Rule or triggers in my org with this message. I am thinking while updating the opportunity something is triggering the D&B data on the Account.
Please let us know your thoughts
Thanks
Thanks
We have D&B(Data.com) Heirarchy Structure in our Org on the Accounts. Has any one seen below error message while updating the Opportunity Record?
"Error:A immediate parent name can't be the child of a client it's already a parent of."
There are no Validation Rule or triggers in my org with this message. I am thinking while updating the opportunity something is triggering the D&B data on the Account.
Please let us know your thoughts
Thanks
Thanks
I've encountered this in the past when I was trying to establish a hierarchy and it was a conflict on the Parent Account field. See the example below:
Account A is currently the parent of Account B
User desires to reverse this relationship
User adds "Account B" in the Parent Account field of Account A and receives the error you described.
This can be remedied by removing Account A from the Parent Account field of Account B
Hope this helps!
Travis