Attempting to transfer account ownership to other user. Receiving the error below. I checked all permissions and am not able to determine the cause. Error: "The new owner must have "Read" permissions on this type of record."
When you transfer ownership of an account, the new user will own:
- Any notes that belong to the existing owner. - All contacts that belong to the existing owner. - All opportunities (including optionally closed opportunities) that belong to the existing owner. - All open activities assigned to the existing owner. Note that completed activities will not be transferred. - The new owner might need to edit sharing.
Please note the New Owner's profile is having Read permission on Contact, Opportunity, Edit Events, Edit tasks.
Please check new Owner's profile should have Read permission on Contact, Opportunity, Edit Events, Edit tasks.
Thanks,
Gaurav Jain
When you transfer ownership of an account, the new user will own:
- Any notes that belong to the existing owner.
- All contacts that belong to the existing owner.
- All opportunities (including optionally closed opportunities) that belong to the existing owner.
- All open activities assigned to the existing owner. Note that completed activities will not be transferred.
- The new owner might need to edit sharing.
Please note the New Owner's profile is having Read permission on Contact, Opportunity, Edit Events, Edit tasks.
Thanks,
Nitin Sharma
try to change the Account Owner through dataloader Or WorkBench for that spacific record.
Hope this will help you.
Mark best Ans if it works.
Thanks
Karthik