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jackie rodwell Setup salesforce as Identity Provider and requested for a new domain
Hi,
I have setup Salesforce as Identity provider and requested for a new domain and it's status is "pending". This is part of a new SSO to a new external system. But somehow, the Customer Portal to which we usually login from "Contact" through SSO is throwing up a different page. Customer portal and the new domain request to build SSO to other system are completely independent.
I am not able to understand why the already existing SSO for Customer portal broke when I requested for a new domain and setup salesforce as identity provider to build SSO for another external system. Below is the page I see when I log into Customer Portal from "Contact".
Please fill me with your valuable suggestions and the reason for this behaviour. Thanks.
I have setup Salesforce as Identity provider and requested for a new domain and it's status is "pending". This is part of a new SSO to a new external system. But somehow, the Customer Portal to which we usually login from "Contact" through SSO is throwing up a different page. Customer portal and the new domain request to build SSO to other system are completely independent.
I am not able to understand why the already existing SSO for Customer portal broke when I requested for a new domain and setup salesforce as identity provider to build SSO for another external system. Below is the page I see when I log into Customer Portal from "Contact".
Please fill me with your valuable suggestions and the reason for this behaviour. Thanks.