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Trigger on EmailMessge object
Is it possible to write a trigger on EmailMessage object? I would like to track count of the emials that have been sent from salesforce.
Thanks In Advance.
Thanks In Advance.
Refer to this link for more info;
https://developer.salesforce.com/blogs/developer-relations/2009/10/one-of-the-things-about-working-for-a-company-that-innovates-at-such-an-incredible-pace-is-that-you-are-constantly-tasked-wit.html
All Answers
Refer to this link for more info;
https://developer.salesforce.com/blogs/developer-relations/2009/10/one-of-the-things-about-working-for-a-company-that-innovates-at-such-an-incredible-pace-is-that-you-are-constantly-tasked-wit.html
The only method to get an accurate count is to run an email log. Setup > Adminstration Setup > Monitoring > Email Log files.
Every email sent from the system counts no matter where they orginate from, users, workflows, alerts.
Let me know If it me Know.
Thank you so much for your response.
Is it possible to create a report that shows how many emails have been sent by case owner on hourly basis?
Any Suggestion Welcome.