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SandrineSandrine 

Less record types shown in profile compared to the record types actually present in object

Hello,

I have 9 record types in Contact object, but when i check the profile for system admin, in object setttings it only shows 3 record types.
What can be reason
Best Answer chosen by Sandrine
ManojSankaranManojSankaran
Hi Sandrine,


You can goto the record types page of contact. And the record types are inactive. Thats the reason it is not displayed to the system admin profile.

Enable it and check the profile once again. it will work.



Mark it as answer if it solves ur query.


Thanks
Manoj S

All Answers

ManojSankaranManojSankaran
Hi Sandrine,

I am attaching the screenshot from my developer org. Kindly confirm whether you are in the same screen.. Looking for record types.
Even if the record type is not assigned to that specfic profile you will be able to see that.

User-added image


Let me know if you need any help. If it solves your query mark it as answer.

Thanks
Manoj S
SandrineSandrine
I am on the same page but i am just able to see 3 record types displayed there where as when i go to list of record types in object i see 9.
 
ManojSankaranManojSankaran
Hi Sandrine,


You can goto the record types page of contact. And the record types are inactive. Thats the reason it is not displayed to the system admin profile.

Enable it and check the profile once again. it will work.



Mark it as answer if it solves ur query.


Thanks
Manoj S
This was selected as the best answer