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bathy Notification when a Lead/contact accepts/Declines Event
Hi Guys,
We started using salesforce event scheduling to book appointments for the Leads/Contacts. Salesforce standard solution is really good in sending the notification to the Lead/Contact and record their Response(Accpeted/Rejected). But the only disadvantage is it doesn't notify the my salespeople with an email alert. Can any one suggest a way to achieve this?
My requirement in brief is to notify the user when Lead/Contact Accpets/Declines the Event. Any help is greatly appreciated.
Thanks
We started using salesforce event scheduling to book appointments for the Leads/Contacts. Salesforce standard solution is really good in sending the notification to the Lead/Contact and record their Response(Accpeted/Rejected). But the only disadvantage is it doesn't notify the my salespeople with an email alert. Can any one suggest a way to achieve this?
My requirement in brief is to notify the user when Lead/Contact Accpets/Declines the Event. Any help is greatly appreciated.
Thanks
Can nayone help in this regard?