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Anthony Roberts 1Anthony Roberts 1 

HMIS to Salesforce Problem

Hello have a question and wondering what can I do to correct it? Okay I have a HMIS system that is sending data to Salesforce like everyday but some of the data is not being added to salesforce because of (invalid email address) is there something I can do on salesforce side to stop letting salesforce kick back the information and still let the information come in with a invalid email address?

Hi Anthony,
I am guessing your integration process is trying to insert the invalid email address  into SF field of type email which is trying to make sure the email is valid (for more info on what constitutes a valid email format, see this post:  https://success.salesforce.com/answers?id=90630000000gpoCAAQ 

If you can't enforce the email format in your source system, you could change the integration to put the email address into a custom text field instead, it just won't be treated like an emailable field in SF.  I would depend on what you need to be able to do with the email address in SF.