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Sam Ho 17Sam Ho 17 

Trailhead Customize How Records Get Approved with Approvals Challenge

Hello,

I'm having trouble checking the challenge, I've checked other discussions and I've done exactly what others have done to pass but everytime I click check challange it gives me this error message:

Looks like something went wrong, please try again later.

I've logged out of both Developer Edition and Trailhead acc, used another new Developer Edition to redo the challenge and it gives me the same message.
Sam Ho 17Sam Ho 17
this specific task

https://developer.salesforce.com/trailhead/business_process_automation/approvals

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DIANA FORERODIANA FORERO
Hi, 
I have the same problem.

I look for your answer.

Thanks
Joshua Stuber 15Joshua Stuber 15
I am also facing this issue, am i missing something or is this a known issue?
K Shiv Kumar 6K Shiv Kumar 6
I am also facing the same issue. Any solution for this issue..??
Jesudoss Manohar 6Jesudoss Manohar 6
I'm facing the same problem. Looking for a solution to complete this challenge. 
Paul Foley4Paul Foley4
Glad I'm not the only one.
Amit Chaudhary 8Amit Chaudhary 8
It look like some issue is coming in trailhead this module. I already completed this module last month with below steps :-

Your Entry Criteria should be like below:-
(Account: TypeequalsProspect) and (Account: Employeesgreater than500)

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All Step :-
And you need to create three workflow field update to set Type field
1) On Initial Submission Actions to set Type field Pending
2) On Final Approval Actions  to set Type field as Customer
3) On Final Rejection Actions to set Type field as Prospect
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1) On Initial Submission Actions to set Type field Pending
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2) On Final Approval Actions  to set Type field as Customer

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3) On Final Rejection Actions to set Type field as Prospect
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but Now when am trying to retake this challenge again i am getting same error.

Looks like something went wrong, please try again later.

Please Use the “Share Feedback” button in the footer or on the right column to send a support request.

I hope that will help to fix this issue
 
Venkatesh Kumar SakthivelVenkatesh Kumar Sakthivel
Hi All,
I am also facing the same issue , 
I have submitted the feedback for this challenge, lets wait.

Thanks and Regards
Venkatesh
Alex Reed 19Alex Reed 19
Hey Everyone,

I'm also receiving the same issue
Pedro KalvaPedro Kalva
Same problem...
SFDC Alice SummersSFDC Alice Summers
Same here, submitted comment via "Share Feedback" - thanks for the solidarity, y'all!
enrico lapelenrico lapel
Hi all, I have the same problem.
Jared ThompsonJared Thompson
Same problem, just wanted to contribute to the discussion and see when salesforce may be able to respond with a fix.
Felipe BritoFelipe Brito
Same problem...
Simon HuardSimon Huard
Same problem...
Rahul Garg SFRahul Garg SF
Same :(
Rhonda Ross 14Rhonda Ross 14
Same problem
Johnny KnoxJohnny Knox
Same Problem for me.  I can't get badge after all this work :(
Jeff Sasin7Jeff Sasin7
Same problem
Dan Crane 3Dan Crane 3
Same here. Last one for me before completing Admin Intermediate...
Craig Schebler 3Craig Schebler 3
Same Problem. I am in a trailhead Competition and this is holding me back from competing sadly!
Jeff DouglasJeff Douglas
Thanks everyone for letting us know about this issue. We have a fix ready but we can't deploy it until the TrailheadDX conference is over. We'll probably get this fixed Thursday or Friday. I'll let everyone know on this thread.

Sorry for the inconvenience.

Jeff Douglas
Trailhead Developer Advocate
Amit Chaudhary 8Amit Chaudhary 8
Finally one good new issue will resolved soon. Trailhead team is working on same. I got one email from Jeff Douglas

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Thanks Jeff Douglas for all your help to fix thsi bug

Thanks
Amit Chaudhary
Michael HardenbolMichael Hardenbol

I also have this issue. Good to see it is goining to be solved today or tommorow. 

Andrew Ausley 6Andrew Ausley 6
+1
Nathan Pipe 1Nathan Pipe 1
Just ran into the same thing. Hopefully it's fixed tomorrow.
 
debdubdebdub
+1
Phil J DickinsonPhil J Dickinson
Just reporting I have also encountered the same issue over the last 2 days.
Nicolò MastrogiacomoNicolò Mastrogiacomo
same here! waiting for a fix 
Nicolò MastrogiacomoNicolò Mastrogiacomo
Developer Edition Signup will be offline for maintenance between June 9 at 3PM PDT & June 10 at 1PM PDT , maybe thats the reason
Cole BerryCole Berry
Same problem!
Rhonda Ross 14Rhonda Ross 14
This is a bug that Salesforce is aware of and will be applying a fix.
Michele AgostinelliMichele Agostinelli
Same problem
Val ArmstrongVal Armstrong
I am also having the same problem - happy to find out it wasn't just me but really hope the team can resolve this soon!
John Venter 2John Venter 2
+1
Felix NilamFelix Nilam
+1
Nirdesh_BhattNirdesh_Bhatt
same here! waiting for a fix 
Mandy Maisonpierre 27Mandy Maisonpierre 27
Same problem - still happening today
Gianluca VezzoliGianluca Vezzoli
Same problem for me...thank you for your job!
 
Virgilio Garcia 8Virgilio Garcia 8
This problem still persists, so waiting for a fix too.
sunitha ambalasunitha ambala
Even I am struck at this point. Please fix this soon.
SQLTwinsSQLTwins
Do we have an update on this issue?
Andy AdkinsAndy Adkins
same issue
John HuhJohn Huh
Still waiting for a fix 
Suresh PalukuruSuresh Palukuru
is it not going to fix?
Jesudoss Manohar 6Jesudoss Manohar 6
Problem exists and still waiting for a fix
Marek Smerak (TH)Marek Smerak (TH)
Still waiting for a fix 
Shyam NairShyam Nair
Is this issue fixed? I am unable to proceed further. Please let us know.
Hari KundrapuHari Kundrapu
when can we expect solution for this issue?
Marcilio SouzaMarcilio Souza
Same problem...
Martin StylesMartin Styles
Me too!
Tyler NeumayrTyler Neumayr
Add me to the list too. 
Logan K KingLogan K King
Happy to see they are looking into the issue, still facing it today!
Bonnie RoyalBonnie Royal
Me too!
Mary Chang 9Mary Chang 9
I'm glad I'm not the only one.
Chris DuarteChris Duarte
We're working on the fix, everyone. We will let you know as soon as we have it ready. For now, hold off on this particular badge, and my apologies for the inconvenience.

Chris Duarte
Editor-in-chief, Trailhead
Chris DuarteChris Duarte
Issue should be resolved now. Thank you for your patience, and again, our apologies for the trouble.

Chris Duarte
Editor-in-chief, Trailhead.
Rahul Garg SFRahul Garg SF
Thanks working now
Jesudoss Manohar 6Jesudoss Manohar 6
Thanks, It's working now. 
Process Automation
K Shiv Kumar 6K Shiv Kumar 6
Thanks.. Its working.. :)
Nirdesh_BhattNirdesh_Bhatt
Hi guys,
Its working fine..
Archita patnaik 2Archita patnaik 2
yeee. Its working Fi99 Now. Thanks Chris Duarte for solving this issue. 
Chris DuarteChris Duarte
all thanks to Adam Purkiss and Jeff Douglas for solving the issue
Virgilio Garcia 8Virgilio Garcia 8
It has worked now. Thanks to Salesforce team. 
 
Fred DunawayFred Dunaway
Sorry to say at least for me, the gremlin is back.  After double checking the listings shown here, the error message went from:
List index out of bounds: 0 
to:
The process did not set the correct type value on submitting for approval.
Fred DunawayFred Dunaway
An update:  After deleting the approval, logging off, restarting the browser and recreating the approval:  it worked.
joe_armitagejoe_armitage
Challenge Not yet complete... here's what's wrong:
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: PJQIFJYJ
Anvesh KorukondaAnvesh Korukonda
I am getting the below error and cannot check the challenge. I tried deleting the existing one and then creating a new one.. but still getting the below error. Please suggest.

Challenge Not yet complete... here's what's wrong: 
There was an unexpected error in your org which is preventing this assessment check from completing: System.DmlException: Process failed.
First exception on row 0; first error: REQUIRED_FIELD_MISSING, missing required field: [nextApproverIds]: [nextApproverIds]
Anvesh KorukondaAnvesh Korukonda
Please disregard my previous questions. It worked for me. Thanks.
Rahul Agarwal 26Rahul Agarwal 26
Challenge Not yet complete... here's what's wrong: 
There was an unexpected error in your org which is preventing this assessment check from completing: System.DmlException: Process failed. First exception on row 0; first error: REQUIRED_FIELD_MISSING, missing required field: [nextApproverIds]: [nextApproverIds]

I am getting the same error, What should I do to resolve it?
 
Amit Chaudhary 8Amit Chaudhary 8
Please check below post for same issue
1) https://developer.salesforce.com/forums/?id=906F0000000BK7rIAG

You need to select approver in approval steps as shown in below screenshots
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Let us know if this will help you
 
Anne Librach 24Anne Librach 24
Hi, 

I have now deleted and redone this challange about 10 times and I keep getting the same error message:

Challenge Not yet complete... here's what's wrong: 
The process did not set the correct Type value on submitting for approval

Someone please help because I have tripple checked all my work and followed a YouTube Video to confirm I was doing it correctly and it still wont go through.

Thanks!
Jessie YangJessie Yang
Hi all, I need help! Why I have added the field values(pending, customer, prospect), but still can't find them in dropdown? 
Trevor Smith 8Trevor Smith 8
@Jessie Yang. Same problem here
Robert Bellamy 6Robert Bellamy 6
Saleforce has not done well at updating their trailheads as things in their org continues to change. I continuesly encounter this issue where the steps in the challenge are not quite inline with what you'll see in your sandbox which can be frustrating. 
Jaden TranJaden Tran
hi guys, 
You need to name the same as in the instruction: 
Account Type to Pending
Account Type to Customer

Account Type To Prospect
Regards,
Jaden
paul clearpaul clear
I've added Pending, Prospect and Customer to account type in Object Manager and now they're not available in Field update values. Anyone else having this issue?
Oscar KimaniOscar Kimani
I keep running into an error stating:
Challenge not yet complete in SF Developer I Training
We submitted an account approval request that doesn't meet the entry criteria. We expected the request to be rejected, but it was approved. Make sure your entry criteria are Account:Type = 'Prospect' and Account:Employees is greater than '500'.
I have re-done the challenge 5 times with the same failure.  My entry criteria is very straight forward:

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as are my workflow field updates
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and my assigned approver
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What could I possibly be missing??
David Lawrence 10David Lawrence 10
Hi,
I am experiencing the same error below.

"We submitted an account approval request that doesn't meet the entry criteria. We expected the request to be rejected, but it was approved. Make sure your entry criteria are Account:Type = 'Prospect' and Account:Employees is greater than '500'."

Like Oscar's comment above, I have checked this a few times, did anyone find a solution to the problem? 

Thanks.
Charlie DickCharlie Dick
Me too.  I have checked the youtube videos etc and everything looks right but fails.  This is the second unit in this module I'm unable to complete despite having as far as I can see done everything correctly!  The other unit works as required so I conclude there is a problem with the testing.  Can this be confirmed?
 
Charlie DickCharlie Dick
Found the issue -- validation rules on account and contact left over rfom previous modules were blocking it.
 
Justin VelezJustin Velez
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This worked for me too! Thank you!
Mark Mecke 8Mark Mecke 8
Broken, tried five times. Note the names should be "Account Type To Pending, Customer, Prospect" but those are not checked. I'm just renaming because it won't let me name existing names.

Tried 4 YouTube videos and did step by step too. This seems very broken.

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Alessandro BaroniAlessandro Baroni

Guys, I have a same problem, but with two type of errors.

In my old playground appear this error:

OldPlayground

In the new playground ( I creating a new playground to try to resolve this problem ), appear this error:

 

NewPlayground

Anybody have a solution?!
It's crazy!