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Suvarsha MSuvarsha M 

Emails not sending from Developer Edition

Hi,

I am new to SF and am trying out its features. 

I created a new User and did not receive login details via email. I tried resetting the password and also testing deliverability.
No emails being sent out at all.

And yes, the deliverabiltiy settings are set to 'All emails', so that is not the issue.

Can anyone help with this?

 
JyothsnaJyothsna (Salesforce Developers) 
Hi Suvarsha,

​please email us at trailhead@salesforce.com . 

Best Regards,
Jyothsna

 
Amit Chaudhary 8Amit Chaudhary 8
Hi Suvarsha M,

I hope you added the right email id while creating the user. Make sure below check box should be checked will creating the user

User-added image

Let us know if this will help you

Thanks
Amit Chaudhary
 
Suvarsha MSuvarsha M
Amit,

Yes, I've checked for the correctness of email address and yes the last check box was selected. Also tried to 'Reset Password' again from 'Manage Users', which did not send any emails. In fact, no User gets selected at all, and the next page which reports emails that have been sent shows 'Null.
User-added image

Additionally tired testing for deliverability which also does not send any emails to the Admin's ID. There are no email logs either, so I guess no emails have been sent at all.

Suvarsha
Suvarsha MSuvarsha M
Got it! I had set the license type to 'XOrg proxy user' - the default that is set when creating a new User. I changed this and now am getting the email to reset password.
Charles McDowellCharles McDowell
I have the same problem.  How do you set the license type to 'XOrg proxy user?