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hemanth.bak1.3960095498200388E12 Free app exchange apps for Customer service help/coach
We have used Sales coach app for guiding for Sales reps for Opportunities. Similar to that we are looking for any free app exchange apps which will could some custom help/guidance based on the case status/type.
Can anyone recommend any cool apps which we could use as a help material for customer service rep's based on case status or case type
Can anyone recommend any cool apps which we could use as a help material for customer service rep's based on case status or case type