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Dmitri LimonovDmitri Limonov 

Broken Link

Here:
https://developer.salesforce.com/trailhead/manage_the_sfdc_way_motivate_and_champion/motivate_and_champion_facilitating_conversations

Section:
Before the Conversation

Link to "management pack" gets 404 error page
Bryan JamesBryan James
http://developer.salesforce.com/files/ManageSalesforceWay.zip

its a zip file. Might have been down but it seems to be working now.