You need to sign in to do that
Don't have an account?
Craig Steger
Sample console app isn't in my dev edition org?
Any ideas on how to get that app in my dev org?
function readOnly(count){ }
You need to sign in to do that
Don't have an account?
Go to Your My Personal Information - Check the Service Cloud User checkbox .
Then you can view your Sample console under the Apps Section.
Rgrds,
Rabi
From Setup, click Create | Apps, then Edit next to Sample Console
In Assign to Profiles, click Visible next to your profile, then Save.
From the App menu, choose Sample Console.
Let me know if it works.
Rgrds,
Rabi
I am unable to find Sample Console in the list of Apps I can assign to profiles. Is there another step I can take make it show up?
I've also followed the Trailhead tutorial: https://trailhead.salesforce.com/en/trails/service_cloud/modules/service_basics/units/service_basics_configure_console
and keep getting stuck on step 5.
Thanks.
1. Go to My Settings
2. Click Personal to expand and then select Advanced User Details
3. Click Edit button and check the Service Cloud User. Then maje sure to save the changes :)
4. Now, go to Setup -> Create -> Apps and you should now see the Sample Console in the lists.
Hope this helps!
Regards,
Joward