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Not able to send images from Email article with HTML Email in salesofrece
Hi,
I am not able to send images from Email article with HTML Email in salesofrece. This is my requirement. I have one knowledge article type that contains some rich text area field in that i am placing some images and published the article. When i am sending the email article with html option from case feed based layouts answer customer section it is sending the images but when i am not able to see in outlook and gmail also. I there any way of sending the images from salesforce knowledge article through email article with HTML email.
i tried so many options like place the url, upload the image in fiels and use the url and also tried with normal url. but i am not able to display in customer email.
If there is any approach for the please let me know.
Any help is appreciated.
Thanks
I am not able to send images from Email article with HTML Email in salesofrece. This is my requirement. I have one knowledge article type that contains some rich text area field in that i am placing some images and published the article. When i am sending the email article with html option from case feed based layouts answer customer section it is sending the images but when i am not able to see in outlook and gmail also. I there any way of sending the images from salesforce knowledge article through email article with HTML email.
i tried so many options like place the url, upload the image in fiels and use the url and also tried with normal url. but i am not able to display in customer email.
If there is any approach for the please let me know.
Any help is appreciated.
Thanks