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Amit Kr Singh How to create Hierarchy Approval Process.
Hi
In my current senario i want to create time based approval process.
On Opportunity object i have written approval process depend upon some cariteria. so now i want
1. Manager approval for every opportunity within 24 hours, else auto escalation to second level.
2. Currently, abc, xyz, DEF are having account mangers below them - if they dont approve opportunities , it need to go to SystemAdmin(Ram) automatically after 24 hours.
Please Help me
In my current senario i want to create time based approval process.
On Opportunity object i have written approval process depend upon some cariteria. so now i want
1. Manager approval for every opportunity within 24 hours, else auto escalation to second level.
2. Currently, abc, xyz, DEF are having account mangers below them - if they dont approve opportunities , it need to go to SystemAdmin(Ram) automatically after 24 hours.
Please Help me