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guna malliguna malli 

Using workflows to send message both email and phone number,It is possible in workflows??

Vivek DVivek D
You cannot send SMS using workflow you need to install a third party app from appexchange or buy API's form some SMS vendor
guna malliguna malli
Which application  is best  for this question???
 
ManojSankaranManojSankaran
Hi Guna,

In workflow you can fire a email alert. But for sending SMS there are few AppExchange Products. Below are some of them. You can invoke them using workflow outbound messages,

https://appexchange.salesforce.com/listingDetail?listingId=a0N300000024XvyEAE
https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000B4D4aEAF
https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003JHeXEAW

If this solves your query, mark it as answer.


Thanks
Manoj S
Prasanth M AbrahamPrasanth M Abraham
If it is a fire and forget situation, one can also look at outbound messages and tie it with a service like twilio.com