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guna malliguna malli 

Using workflows to send message both email and phone number,It is possible in workflows??

Vivek DVivek D
You cannot send SMS using workflow you need to install a third party app from appexchange or buy API's form some SMS vendor
guna malliguna malli
Which application  is best  for this question???
Hi Guna,

In workflow you can fire a email alert. But for sending SMS there are few AppExchange Products. Below are some of them. You can invoke them using workflow outbound messages,


If this solves your query, mark it as answer.

Manoj S
Prasanth M AbrahamPrasanth M Abraham
If it is a fire and forget situation, one can also look at outbound messages and tie it with a service like twilio.com