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James McVicar 6James McVicar 6 

Service Cloud - Multi Monitor component to show contact lists

Hi,

I'm trying to create a new custom component for our console that will open up the standard contacts list. I want our users to be able to drag this list to their second monitor. When they select a contact from the component the contact should open in the console.

I've set up a VF page and set this as the component, but cannot get the name field to open a new tab in the console.

In the console contacts open as a subtab of the account (if that helps)

I've been trying and failing to get this to work so any help / advice is appriciated.