Hi Visual workflows are helpful if our process want to go throgh multiple levels and need its visual representation. This is one of the realtime examples given in Visual Workflow Pdf by Salesforce
The flow: 1. Looks up the case’s parent account and how many open cases that account has. 2. Checks whether the account has more than five cases open. 3. If the account has more than five open cases: a. Looks up the division manager for the account. b. Posts on the account’s Chatter feed to notify the division manager and the account owner. 4. If the account has five or fewer open cases, posts on the account’s Chatter feed to notify only the account owner
Visual workflows are helpful if our process want to go throgh multiple levels and need its visual representation.
This is one of the realtime examples given in Visual Workflow Pdf by Salesforce
The flow: 1. Looks up the case’s parent account and how many open cases that account has.
2. Checks whether the account has more than five cases open.
3. If the account has more than five open cases: a. Looks up the division manager for the account. b. Posts on the account’s Chatter feed to notify the division manager and the account owner.
4. If the account has five or fewer open cases, posts on the account’s Chatter feed to notify only the account owner