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Olivera MilevskaOlivera Milevska 

Why are custom fields not syncing from a lead to an existing contact when converted?

Hello, 
When we try to convert a lead to an existing contact in Salesforce, custom fields that have been checked on the lead record are not syncing across to the salesforce contact. This has worked previously. All of my fields are mapped correctly. Any suggestions on how to fix? 
Many thanks
GauravGargGauravGarg
Hi Olivera,

Standard Lead will get mapped to contact record automatically. Are you pointing to custom fields?

Thanks,
Gaurav
Olivera MilevskaOlivera Milevska
Hi Guarav, Thankyou for your email. Yes we are pointing to newly created custom fields Many thanks Olivera
GauravGargGauravGarg
Hi Olivera,

Thanks for confirming, yes in case of Custom fields we need write custom logic to populate values while coverting. 

Please let me know if you need help on this.

Thanks,
Gaurav
Email: gauravgarg.nmims@gmail.com