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Post approval action on Knowledge articles
I have a business requirement as follows:
When a knowledge article gets approved, the article title, subject and article link to be posted on chatter and will be available to specific group(s).
I already have an approval process which is updating an article as 'Published' status after final approval action. I want to leverage this same approval process with this additional action.
I know that we cannot define trigger on Knowledge article types.
Any feedback and help is appreciated to implement this functionality. Thanks.
When a knowledge article gets approved, the article title, subject and article link to be posted on chatter and will be available to specific group(s).
I already have an approval process which is updating an article as 'Published' status after final approval action. I want to leverage this same approval process with this additional action.
I know that we cannot define trigger on Knowledge article types.
Any feedback and help is appreciated to implement this functionality. Thanks.
Defined the criteria for 'Published' Knowledge article and in the immediate action chosen 'Post to Chatter'.
All Answers
trigger test on Article_Type__kav (before insert) { }It will throw a Compile Error: SObject type does not allow triggersDefined the criteria for 'Published' Knowledge article and in the immediate action chosen 'Post to Chatter'.