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Pankaj Kumar 140Pankaj Kumar 140 

Is there any application available on AppExchange which helps Salesforce users in real-time communication (text,audio or video) ?

RajeevJainRajeevJain
Hi Pankaj,

There is one of the best application 'Cloud Messanger' on App Exchange. That fulfill your requirement. 

You can try Cloud Messenger App.This is available for salesforce users and provides all these features :

1. Instant Messaging 
2. Audio Call 
3. Video Call

You can go to AppExchange for downloading this package using below URL: 
https://appexchange.salesforce.com/listingDetail?listingId=a0N30000000qsoBEAQ