• Juan Victoriano
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Hello,
Is there a way to display a message in the chat window when all agents are offline? I was wondering if anyone out there has done this before.
<style type='text/css'>
	.embeddedServiceHelpButton .helpButton .uiButton {
		background-color: #3EB1C8;
		font-family: "Verdana", sans-serif;
	}
	.embeddedServiceHelpButton .helpButton .uiButton:focus {
		outline: 1px solid #3EB1C8;
	}
        /* the line below hides the chat button when all agents are offline*/
        .embeddedServiceHelpButton .helpButton .uiButton.helpButtonDisabled { display: none; }
</style>
In the snippet above, we're hiding the chat button when agents are offline, I rather display the chat button with a message. Any tips or guidance would be appreciated 👍
 
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