• Quinn Franco
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Hey Everyone,

I'm trying to extract information via the Data Loader for a trailhead exercise. I've downloaded the application, and attempted to run the steps provided: 

The next step is to select the Account object, rename the file to be extracted and save it to your desktop. Note: All file names default to extract.csv. Renaming files prevents losing or overwriting them.
From the Select Salesforce Object list, select Account (Account).
In the Choose a target for extraction text box, enter Accounts Export.csv.
Click Browse…
Navigate to the desktop, click Save, then click Next.
Now create the necessary SOQL query.
Choose the query fields below:
Id
Name
Site
To complete the where clause to your query, type (or copy and paste) WHERE Type LIKE '%Customer%' in the text box so your query looks like this:
Select Id, Name, Site FROM Account WHERE Type LIKE '%Customer%'
Click Finish, then click Yes. The Operation Finished window appears, reporting the number of successful extractions. Note: The resulting export file should contain 11 records.

I get this message as a result: 
Site FROM Account WHERE Type LIKE ‘%Customer%’                                  ^ ERROR at Row:1:Column:51 line 1:51 no viable alternative at character '‘'
Can anyone provide some insight into how to fix this issue or how to proceed? 

Thanks for any help you could provide!
Hey Everyone,

I'm trying to extract information via the Data Loader for a trailhead exercise. I've downloaded the application, and attempted to run the steps provided: 

The next step is to select the Account object, rename the file to be extracted and save it to your desktop. Note: All file names default to extract.csv. Renaming files prevents losing or overwriting them.
From the Select Salesforce Object list, select Account (Account).
In the Choose a target for extraction text box, enter Accounts Export.csv.
Click Browse…
Navigate to the desktop, click Save, then click Next.
Now create the necessary SOQL query.
Choose the query fields below:
Id
Name
Site
To complete the where clause to your query, type (or copy and paste) WHERE Type LIKE '%Customer%' in the text box so your query looks like this:
Select Id, Name, Site FROM Account WHERE Type LIKE '%Customer%'
Click Finish, then click Yes. The Operation Finished window appears, reporting the number of successful extractions. Note: The resulting export file should contain 11 records.

I get this message as a result: 
Site FROM Account WHERE Type LIKE ‘%Customer%’                                  ^ ERROR at Row:1:Column:51 line 1:51 no viable alternative at character '‘'
Can anyone provide some insight into how to fix this issue or how to proceed? 

Thanks for any help you could provide!