• Brian Clark 17
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  • Member since 2016
  • Phone: 53O-454-5683
  • Acuity Management Group

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Hi

I have in my Org a custom object called Documento__c, where I only fill some fields and attach a file on its records.
I have a partner community too, where the community users shoud see these Documento__c records, and all the attachments.

The problem is, the portal users cannot see the attachments, unless the user be the attachment owner.

I know there are two kinds os "Attachments" that can be used in these "Notes and Attachments" related lists:
 - Attachment: That is directly related with the parent record, and nothing else.
 - File: That is a user file, witch is shared with the record at the moment it's uploaded. In this case I can see this file in the "Files" tab, and share with other records, groups and libraries too.
In both cases, they apear in the "Notes and Attachments" related lists.

With "Attachment" Attachs, everyone can see them, but everytime someone upload a file in these Attachments lists, it goes as a "File" instead "Attachment"
I know there is a option in the Org settings that changes this behavor, but it seems just works with non lightning layouts, which is not my case, and furthermore there are lots of "files" alread attached at this lists that wont be affected with this change.

User-added image

I already tried to create a libary, to add the portal users on it, then to attach the "file" and share the attached file with the libary.
When a do it, the portal users can see the file only at the "Files" tab, inside the libary.. but the "Notes and Attachments" related lists continue not showing the attachment file.

Follows an example, to better undertanding..

A internal user named "Desenvolvimento" attached 2 files:
 - "teste" was uploaded as a "File"
 - "teste 2" was uploaded as a "Attachment"

User-added image

Then the user created a libary called "Comunidade"(1), added the partner users (2), and shared the "test" file with it:

User-added image

The patner user logged in the community, opens the "File" tab and sees the file there:

User-added image

But in the record related list, it does not apear.. only the "Attachment" apears.

User-added image

Some sugestion how can this Files be displayed in the Attachments related lists to the partner community users?

Thanks!

i am looking for Biscom App for Salesforce for Automated Email/Fax sending process but i am unable to find it on Web . Help me out to find the Biscom Package for Salesforce or any other heuristic Approach to integrate Biscom Fax service with Salesforce....
Hi, 

I met a problem, now I create a custom profile with license "Custom Community Login", and also one pubilc site (Community), then I hope that I could download file (a link) with this profile, but it always failed. Could it work with this license ?

Thanks !