• Kelly Cunnane
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  • Member since 2017

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As part of my pre-work for bootcamp, I'm trying to complete the module Data Quality in trailhead. The thing is when I try to complete the "Assessing the Quality of Data" challenge and install the Data.com Assessment App, I have the following error: " Insufficient Privileges. You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary. " (It appears after clicking in Install in production and after confirming the installation). 

Could anyone help me with this? I really appreciate your help.

Many thanks,


I'm having all sorts of problems trying to complete the challenge for the sharing rules section of this module. I feel like I have everything setup properly but still get this error message:
Challenge Not yet complete... here's what's wrong: 
The Sharing Set is not setup with proper Case access. Please check the requirements.

Sharing set name is "Share cases with customers"
Applies to Profiles: Customer Community User
Access Granted: Case - User:Account = Case:Account - Read/Write

What am I missing