Anyone facing trouble with Module Service Cloud Macros - Create and Run Macros?
I can't see Email Action on +Add Instruction field.
I have done all recommendations like enable option on Cases -> Email-to-Case Settings, Cases -> Support Settings -> Enable Case Feed Actions and Feed Items, Chatter -> Enable Feed Tracking for Case Object, Chatter -> Chatter Settings -> Enable Actions in the Publisher. 

Anyone facing trouble with Module Service Cloud Macros - Create and Run Macros?
I can't see Email Action on +Add Instruction field.
I have done all recommendations like enable option on Cases -> Email-to-Case Settings, Cases -> Support Settings -> Enable Case Feed Actions and Feed Items, Chatter -> Enable Feed Tracking for Case Object, Chatter -> Chatter Settings -> Enable Actions in the Publisher. 

I am not able to see Challenge section under Admin Beginner > Lightning Experience Customization > Create and Customize List Views.
Please take a look.
Thank you in advance !

Anyone facing trouble with Module Service Cloud Macros - Create and Run Macros?

I can't see Email Action on page layout. I got the same error of this link: https://help.salesforce.com/articleView?id=Why-do-I-receive-an-error-running-the-Macro-saying-that-the-action-is-not-available&type=1&language=en_US

I found users claiming about similar question that seems to be the same issue on this link: https://success.salesforce.com/ideaView?id=08730000000l1tPAAQ&sort=2
 

I am not able to see Challenge section under Admin Beginner > Lightning Experience Customization > Create and Customize List Views.
Please take a look.
Thank you in advance !